Welcome to Visagov (hereinafter referred to as "we," "us," "our"). These Terms and Conditions (“Terms”) govern your use of our website and services, including visa application processing and related publishing content provided by Visagov Publishing LLC.

By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Services Provided

Visagov offers visa application services for over 70 destinations worldwide, including application submission, processing, and delivery of electronic visas. Visagov Publishing LLC provides related digital content, updates, and travel resources to assist users.

2. Eligibility

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services. By using our services, you represent and warrant that you meet this eligibility requirement.

3. Application Process

  • You agree to provide accurate, current, and complete information when submitting your visa application.

  • Visagov and its partners use advanced technologies (AI, OCR, biometrics) to process applications accurately.

  • Processing times vary by destination and are estimates only.

  • Approved visas will be delivered via email in electronic format.

4. Payments and Refunds

  • All fees, including government fees and service charges, are clearly stated during the application process.

  • Payments must be made in full before processing begins.

  • We offer a money-back guarantee on government fees if your visa application is rejected, subject to verification.

  • Refunds exclude any third-party fees and charges.

5. User Responsibilities

  • You are responsible for the accuracy of all information provided.

  • You must comply with the visa requirements and regulations of your destination country.

  • Visagov is not liable for visa rejections due to inaccurate or incomplete information provided by the user.

6. Privacy and Data Protection

  • We comply with GDPR and other applicable data protection laws.

  • Your personal data will be used solely to process your visa application and provide related services.

  • We do not sell or share your data with unauthorized third parties.

Please review our Privacy Policy for more details.

7. Limitation of Liability

  • Visagov and Visagov Publishing LLC are not responsible for delays or denials caused by government authorities.

  • We do not guarantee visa approval; approval is at the discretion of the relevant consulate or government body.

  • Our liability is limited to the amount paid for our service.

8. Intellectual Property

  • All content on the Visagov website and related publishing platforms is owned or licensed by Visagov Publishing LLC.

  • You may not copy, reproduce, or distribute any content without prior written permission.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time for violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Continued use of the site after changes constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

12. Contact Us

For any questions or concerns about these Terms, please contact us at:
support@visagov.com