At Visagov and Visagov Publishing LLC ("we," "our," "us"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using our services, you consent to the practices described in this policy.

1. Information We Collect

a. Personal Information

When you apply for a visa or register on our site, we collect personal information including but not limited to:

  • Full name

  • Date of birth

  • Passport details

  • Contact information (email, phone number, address)

  • Nationality and travel details

  • Payment information (processed securely through payment gateways)

b. Usage Data

We collect data on how you interact with our website, such as:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and serve personalized content and ads. You can manage cookie preferences via your browser settings.

2. How We Use Your Information

We use your data to:

  • Process visa applications and deliver travel documents

  • Communicate with you regarding your application and updates

  • Improve and personalize our services and content

  • Detect and prevent fraud and unauthorized use

  • Comply with legal obligations and government requirements

  • Send newsletters and promotional materials (with your consent)

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share data with:

  • Government agencies for visa processing purposes

  • Trusted service providers who assist with payment processing, data hosting, and customer support

  • Legal authorities if required by law or to protect our rights

All partners and service providers adhere to strict confidentiality and data protection standards.

4. Data Security

We implement industry-standard security measures, including encryption, firewalls, and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure.

5. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Accessing your data

  • Correcting inaccurate information

  • Requesting deletion of your data

  • Withdrawing consent for marketing communications

  • Data portability

To exercise your rights, please contact us at support@visagov.io